Shipping & Returns

Dispatch
Orders are dispatched within 48 hours of receipt, usually being the next working day if received that night. Regular postage usually takes approximately 2 - 4 days to be received in Australia, depending on the time posted. Rural areas can take approximately 7-10 days. We use prepaid satchels and will email the tracking number with your confirmation. If you require express postage, please contact prior to placing your order.

Postage Cost
Postage rates are calculated at checkout. We charge a flat rate $10+ GST for standard shipping within Australia. Orders over $150 free standard shipping (Australia Only).

International Orders
Please email us at sales@caloryarns.com.au

Returns Policy
Please note, we are not required to provide a refund if you change your mind about an item or simply made a mistake. If you are unhappy with your purchase please contact us, within 3 days of receipt of your order, to discuss. Goods returned for exchange must in the same condition as purchased, unopened and suitable for re sale. The cost of return shipping is the responsibility of the customer as is the use of suitable packing for goods return. Goods damaged on the return transit trip are not eligible for refund or replacement.